Frequently Asked Questions


Questions Asked Frequently. With Answers.


Creating a Visual Schedule

Where do I begin making a Visual Schedule?

You can easily create a schedule by going to the planner in your internet browser on computer or tablet.

How do I add a person to create a Visual Schedule for?

To create a schedule, you first select the person who is going to use it. Open the planner.

Next, click from the start screen: Plan gebruiker toevoegen

After this, the person appears on de left side of your screen. Click the name of the person to make a new planning.

How can I make a planning for a specific day?

Add the person you want to make a planning for.

Next, click on the name of the person in the left.

Now a calender appears on a new screen.

In that calender you have to pick the day you want to make a planning for.

How can I add new activities to the schedule?

Add new activities to a schedule by dragging the pictograms from the center column to the right column. You can track the pictogram by clicking in holding on the image of moving the mouse.

For each activity or group of activities, you can select the starting time. To do this, click the rectangle with the small clock that appears on the left of the pictogram.

How can I change the order of planned activities?

Drag the pictogram to the desired timeslot.

How can I change the description of the activities?

After you have dragged the pictogram to the schedule, you can click the text area. Then, you can add a new description for the activity.

Printing the schedule

How can I print the visual schedule?

Create a schedule for a day, then click print from the menu.

You can now see what the visual schedule will look like on paper. You can choose between different layouts and features.

Using the same technique, you can also print a template in this manner.

How can I change the size of the clock in the pictograms?

When you are in the print screen, you can click that that Kristen. You can use the sliders to change the size of the different elements on the schedule.

Using your own images as pictograms

How can I use my own images as pictograms?

First, start creating a visual schedule for a person.

When you see the list of available pictograms, click the button next to category.

Now you can upload your own image, which will be available in the list of pictograms.

Where can I find my uploaded images?

First, start creating a visual schedule for a person.

Click on the button labeled category. Your own images will be available in the category custom pictograms.

Costs and payment

How much does visualroutines cost?

The first month of visualroutines is completelty free, after that it cost just $7.95 (€5.95) per month. If you pay per year, you get two months free! You can start and stop any time you like, no contracts or obligations.

We have special subscriptions for proffesional use suited for supporting mulitple clients.

Will my subscription be renewed automatically?

No. We will not renew your subscription, so we will not automatically charge you for anything.

It's up to you to renew your AutiPlan subscription, we will send you an email when your subscription is about to expire.

How can I stop my subscription?

Your subscription will never be automatically renewed. Just refrain from renewing your subscription and it will expire automatically.

How can I switch to the paid version?

When you are logged into the planner, click Account & settings at the top of the screen.

How can I pay?

You can pay securely with PayPal, credit card (through PayPal) or wire transfer.

Why do you have a paid subscription, I want everything to be free!

It takes a lot of time, money and energy to create a polished program like visualroutines.com. A large part of our time is dedicated to improve and to promote our product. At this moments all revenue is reinvested. We are continuously improving the software and go to great lengths to make the best tool for new and existing customers. Also, we want to get the word out, so we also need to invest in marketing activities.

Without the paid subscription (and the people that buy it), it would be impossible to have such a fast, polished and easy to use product. Besides that, a large percentage of people that are using visualroutines with not know that it existed.

By the way, we are not finished yet! We have a lot of plans to make further improvements and we really want to ensure that everyone who can benefit from a visual schedule knows that visual routines exists.

Templates and repeating

If I have to create a schedule for every day, it takes a lot of time. How can we speed things up?

You can use templates to copy entire daily schedules to the current day. This can save a lot of time! Just create an ordinary visual schedule, and click on templates. Then, click on ‘New template from day’ and give it a proper name, for instance school day.

You will now see all the activities with a green background. The template that you are now editing is a copy of the schedule you have created before. You can now adjust the template just like any ordinary schedule.

After this, you can now use the template by navigating to another day and clicking “Templates” again.

Now you can select the templates we have created (school day) and click “Use”. Now all the activities from the templates will be copied to the selected date.

You can also combine multiple templates by selecting them and clicking "Use".

How can I copy my schedule to another day?

Use the button "templates" to copy your schedule into a new template.

Navigate to the day that you want to create the schedule for, and click on "templates". Now, select the new template. Click on "use" and the day has been copied. You can use this template over and over again on different days.

How can I make changes to a template?

From the "Templates" menu, you can find a button behind each template. Click this button to edit the template.

You can tell that you are editing a template by the green background. You can edit the template just like an ordinary schedule.

How can I use templates to automatically repeat schedules?

You can automatically apply templates to the different days of the week.

Start creating the necessary templates, for instance "schoolday", "weekend" et cetera.

Now you can click "Automatically repeat template" in the client-screen (with the calendar).

You can now look at the templates that you want to repeat. For each template, check the boxes of the weekdays that you want planned.

Schedule on phone or tablet

How can I use my visual schedule on my phone or tablet?

First, use your Internet browser to create the visual schedule.

The schedule will be synchronised daily with the WebViewer and you can use it right on your phone or tablet.

How can I use my daily schedule on an Android phone?

Open the Google Play store and search for “AutiPlan". Install the app and follow the instructions on the screen.

How can I use my visual schedule on my tablet?

Do you have an android tablet? You can simply install the app from the Play store.

You can find this the fastest by searching for “AutiPlan".

On the iPad and other tablets you can use the browser. Login to AutiPlan.com and go to a person. Then, follow the link on the right side of the screen to open the WebViewer.

How can I use my visual schedule with an iPad?

We created the PlanViewer especially to use on an iPad. You do not have to install the WebViewer through the app store.

The WebViewer does need an Internet connection to function .

To open the WebViewer, use the web browser to navigate to AutiPlan.com and click on a person in the planner. Follow the link on the right side of the screen to open the WebViewer.

Tip: add a bookmark to the start menu on the iPad. This was shelled if you were as an app on the main screen and you can use it without opening the browser first.

Do you have an app for the iPhone?

At this moment, we do not have an app version for the iPhone.

This is something that we want to add in the future.

Android app

How can I set an alarm sound?

From the App, open the menu and choose “settings". You can enable notifications here.

Tip: don't forget to select a sound!

I have set notifications, but do not hear anything.

To make notifications audible, you also need to select the sound that you want. You can do this from the settings menu.

Do I continuously need an Internet connection?

The app needs an Internet connection only once a day to download the schedule. After that you do not need an Internet connection any more.

What android version is needed for the app?

The app will work from version 4 and upwards. That’s Android jelly bean.

On which type of Android phones will the App work?

The App works on almost any modern android phone, but it needs an external storage card.  (SD card)

If you have a phone with a really small screen, it might not work optimal.

Does the app not work at all? Please let us know, perhaps we can help you with that.

Why does the App fail to synchronise?

Is the phone connected to the Internet? You can test this by visiting a website on your browser.

If this does not solve it, please let us know. We can probably help you fix it.

How can I use speech?

Speech works with a ‘TTS’ module. The language will be set to the phone’s language settings.

You can find the TTS modules in the play store. There are several voices available in different languages.

After installation, please configure the voice first on the phone itself. The settings are available in the settings menu on your phone.

After you have configured this, you can enable speech in the settings menu of the AutiPlan app.

Why are adjustments in the schedule not displayed in the app?

Currently, the App only synchronises once a day. You can synchronise it on demand however. Use the menu and click refresh to download the latest schedule from the servers.


Is your question missing? Please let us know, you can reach us by e-mail.